EVERYONE THAT COMES ON THE PROPERTY FOR CAMPING AND/OR TUBING IS REQUIRED TO SIGN THE ONLINE LIABILITY WAIVER PRIOR TO ARRIVAL. PLEASE SIGN HERE PLEASE HAVE YOUR ID'S READY AT THE GATE FOR FASTER CHECK-IN TIMES. THANK YOU.
How do i reserve?
All reservations are done online, it's a small family business so we try to spend our time out on the grounds instead of in the office. We make it worth it for you by giving you two free tubing passes for each person that you book in advance, online.
What time is check-in and check-out?
Check-in anytime after 11am if you have a site reserved. If you have a groupon or other package that doesn't allow you to reserve sites, you can check-in anytime after 9am and we'll get you the best site available. Check-out is by 11am on the day of your departure. If you'd like to tube the day of your departure, simply check-out of your site and park in the tubing parking lot area.
how many people can be in each campsite?
2 person minimum to reserve, 6 person maximum
CAN I BRING IN ANY FIREWOOD?
NO! By DNR rule, No outside firewood allowed. Anyone attempting to burn outside firewood will be asked to leave, we take the emerald ash borer threats very seriously.
Do the campsites have fire rings? Do i need one?
We burn right on the ground on a pre-existing burn hole. Makes cleanup much easier and makes it easier for mowing and looks better.
What sites will fit my camper?
It's best to get a site with water and electric if you have a camper, but if you get a site that is not ideal for your camper, we will accommodate you in a different site.
How many tents per campsite?
We charge per person, not per tent, so you can put up as many tents as you'd like.
Do the campsites have grills?
No, but feel free to bring your own. We keep track of your tubing passes in our system.
IF I BOOKED ONLINE FOR TWO NIGHTS OR MORE, HOW DO I GET MY TUBING PASSES?
You will get two tubing passes for each person that was booked in advance online.
WHAT CAN I DO TO MAKE MY CHECK-IN FASTER?
We are glad you asked!
Whether you are camping or tubing, you can sign this waiver at any time in advance to speed up the process, otherwise you'll have to do it on your phone before checking in anyway. Just have your ID ready at check-in and we can expedite the process! Everyone who enters the campground is required to sign this, so it doesn't hurt to do it in advance completed just in case.
This link is also in your confirmation email.
WHAT IF I ALREADY SIGNED THE WAIVER?
We have recently changed to yet another software system. So if you sign previous to 2017 just do it again just in case, but once your sign it once in 2017 it will be recorded!
WHAT IF I PURCHASED A DISCOUNTED PACKAGE?
With the Groupon or LivingSocial Discounted Package, we do not allow any advance reservations, simply show up and we will put you in the best available site when you arrive. What some people do because we allow up to six people per campsite, they will book their site online and pay for two people and then add their four person package to that site when they arrive. Our Campground is huge so we always have tent sites available.
ARE THERE SHOWERS onsite?
We do have showers, $1 in quarters for a 5 minute hot shower.
CAN I CANCEL MY RESERVATIONS?
Sales are final. No refunds. We will work with you on change of dates if needed but must be requested in email at least 10 days prior to arrival date. Email us at email@example.com
What are the basics?
- Departure times from 11 am – 5:30 pm Sunday-Thursday's Friday's and Saturday's 10:30 am-5:30 pm. Tubes must be turned in daily before 8pm. Tubing is weather dependant of course.
- No glass allowed on the river — you will be fined and asked to leave.
- Life jackets are recommended for young children and non-swimmers.
- We strongly recommend NOT taking your keys on the river – the locksmith is expensive!
- Please leave other valuables at home or locked up.
- Coolers are available for rent.
- You are welcome to take consumables (food or beverages) with you on your river trip, but please no Styrofoam coolers and be careful with any trash – tickets are given for littering!
- We do not recommend bringing children on the 4th of July or any Saturday in July.
Why do i still have a pending transaction? Why haven't I gotten my deposit back?
If you turned in your tubes by 8PM undamaged then you should be receiving your deposit back. All pre authorizations placed on cards are voided at the end of the tubing day.
If you used a debit card then it will have taken the money from your account, but also gives it back after a few days. The amount of time depends on your bank.